16-01-2018 05:07 - edited 16-01-2018 05:08
16-01-2018 05:07 - edited 16-01-2018 05:08
Hi,
Basically I have 6gb data (3gb + free 3gb data bolt on for 24 months).
When I hit around 2.5gb I usually get the text saying you have used 80% of your inclusive data. Is there anyway to fix this so I get the notification when im nearly hit 6gb?
The myo2 app shows the full 6gb of data.
Thanks.
on 16-01-2018 05:47
16-01-2018 07:06 - edited 16-01-2018 07:08
16-01-2018 07:06 - edited 16-01-2018 07:08
Hi @kamalaggi You have a promotional data discount I presume. You will get the message when you are close to using up the first 3gb of your data, then the second 3gb will kick in.
https://community.o2.co.uk/t5/How-to-guides/Where-is-my-discount-or-Extra-Data/bc-p/1075494
There is no way to 'fix' the notifications. You are receiving a timely warning about your data usage
Veritas Numquam Perit
on 16-01-2018 07:42
on 16-01-2018 07:42
@kamalaggi That’s normal & nothing to worry about. Your promotional bolt on should kick in once the inclusive allowance has been used
on 16-01-2018 09:02
on 16-01-2018 09:25
Good luck @kamalaggi
on 16-01-2018 09:51
on 16-01-2018 09:51
@kamalaggi. Enjoy it though when your extra data kicks in...:smileywink:
Veritas Numquam Perit
on 16-01-2018 09:51
on 16-01-2018 09:51
on 16-01-2018 12:31
I agree I’ve seen several of these threads over the past few days
on 16-01-2018 12:37
on 16-01-2018 12:37