Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Pay as you go rewards to Sim only contract

I used to be on pay as you go and saved £17 in O2 rewards, when I started on a sim only contract they say they would transfer the money to pay for 2 months and a bit of my contract, it never happened and I’ve been told it’ll go through on the 2nd pay...

Resolved! I need to talk to someone at O2

They are saying having paid but left me account 5 days ago

Resolved! Requesting an old number

Hi just a quick question..I have 2 contracts out one of them was for my older daughter who then went and got her own contract so when her contract ended on my account I set up a new one for my other daughter and changed the number . The question is m...

Resolved! Son now has own contract

Hello, I've been paying for my son's contract (SIM only) through my account for the past few years. Recently he bought his own phone and picked an o2 contract (Phone + SIM), but he was given a new phone number + his own o2 login details. Is it possib...

Resolved! Tethering abroad

This is my second visit to Canada trying to tether. I have a bolt on travel package but cannot tether to our iPads. I have good 4G signal strengthen and our friends on Vodaphone using the same local service provider are having no problem. O2 say it’s...

Resolved! Price Matching

If I've found a great deal on Carphone, will O2 price match or beat it???

Resolved! NHS Discount after buying from Carphone Warehouse???

So I've found a good deal through Carphone Warehouse but it's not quite as low as I wanted to pay. I have an NHS discount available to use and I know that I can use it through O2. The lady on the phone at Carphone made it sound as if I could take out...

Sat nav

Huawei y6 won’t play sat nav through the radio it will only play through media player then can’t hear radio anyone have any ideas have checked all the setting

02 Engineers cannot access faulty mast!

My 02 service has been almost useless for 3 months. October 1st I was told a mast was down and 02 were negotiating with the landowner to access it. It is still down. I have no data and a very patchy phone. Missing 70% of calls made to me. I've tried ...

Resolved! PAC code

I wish to cancel my sim only mobile account for iphone6s plus mobile number not in any sort of contracted period my contract officially end in October 2017 n just kept using my O2 sim until nearly a week ago but now upgraded with mobile.co.uk but sti...

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