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JAY81UK
Level 1: Joiner
since ‎23-07-2018
‎28-05-2019

User Statistics

  • 19 Posts
  • 0 Solutions
  • 0 Kudos Given
  • 0 Kudos Received

User Activity

Cancelling O2 & Direct Debits

28-05-2019
My O2 account was disconnected today and my number ported to a different company. My bill is normally taken on the 5th of the month and I have recently had a bill dated 22nd May - 21st June, which will be taken on the 5th. Am I able to cancel my dire...

Changing to 30 days then leaving O2

23-05-2019
Hi I am currently in a 12 month contract on sim only. I can change to a 30 day contract within my account. If I do this, then request to cancel and use the PUC code, do I still pay for the entire 30 days, or just from the time the 30 days starts to t...

Changing from 5GB to 2GB Plan?

14-03-2019
I have been with O2 since Dec and have a 5GB plan. I don't even use 1GB but there's no where I can see to downgrade, I can only increase my data. Any ideas please? Thank you

Charged to Text a number in Jersey?

14-03-2019
Hi, I have a friend in Jersey who I sometimes text. Got my bill today and I've been charged 16p for each text message, even though I have inclusive texts? Any ideas why? Thanks

Changed from 12 months to 30 days

09-12-2018
So we are both 4 months into a 12 month sim only contract, and strangely enough, when we log in to our accounts, there's an option to upgrade to a 30 day plan! O2 have confirmed that we can cancel the contract and go to a different provider after 30 ...
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