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Proof of purchase invoice needed

Alisonpk
Level 1: Joiner
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I need a proof of purchase invoice for number ***********, how can I get this? I need it to claim my free gift.

 

kind regards

****** *****

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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MI5
Level 94: Supreme
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@Alisonpk 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) or Instagram (https://o2uk.co/O2CIG or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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pgn
Level 79: Lord of the Boards
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Your O2 receipt showing what handset (showing the IMEI number) will do - you will have received this, clipped to your copy of the contract you signed, @Alisonpk - or in the e-mail received from O2 (check your spam folder!) if you purchased on-line. 

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