Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 431497 Views
  • 2 replies
  • 2 kudos

Porting number not worked?

Hi all, I recently started a new contract with O2, porting my number from a previous contract with them. However, I still have issues sending and receiving messages from the ported number, and still sometimes use the temporary one. I’m not sure why, ...

spricey79 by Level 1: Joiner
  • 238 Views
  • 1 replies
  • 0 kudos

Resolved! International SMS overcharged?

Hello,I've been charged six times for sending one international 83p SMS. Each charge is one second after the previous. I'm thinking this isn't correct. Can anyone direct me to the right place to correct this? I just seem to going around in circles tr...

cnkcnk by Level 1: Joiner
  • 404 Views
  • 3 replies
  • 0 kudos

Resolved! Call forwarding to voicemail

when trying to set call forwarding option on my motorola g85 phone it shows 'Call settings error. Network or sim card error.'

Charge to Mobile

Hasn't been working since January this year - been back and forth with o2 customer service the whole time. they raised the limit, they put a bar on it and took it off to see if that helped - they said my account needed to be 4 months old, then 6 mont...

jox626 by Level 1: Joiner
  • 4386 Views
  • 25 replies
  • 0 kudos

New sim order

Hi I ordered a new sim on 22/12/2025. It’s said it’s been dispatched and will take 1-3 days but still have received it? Can you tell me when it will come?

Bradleyp by Level 1: Joiner
  • 233 Views
  • 4 replies
  • 0 kudos

Missing 2 sim cards.

I have ordered a total of 2 simcards from O2 and both have been given reference numbers to confirm the order was successfully made and neither have turned up. 13th November was the first order.2nd December was the second order. I am wanting a physica...

Nutronic by Level 1: Joiner
  • 207 Views
  • 1 replies
  • 0 kudos

Broken phone ive payed for

hi ive broken my screen on my it as a sim card but dosent work in another phone i think my phone is sim free how do i get around getting all my contacts from the phone

Mossyman by Level 1: Joiner
  • 181 Views
  • 1 replies
  • 0 kudos

New phone, now not working

Hi I got a newer iPhone (17promax) for Christmas.it was an upgrade from a 14 promax. since putting my sim in new phone I can no longer receive calls or send and receive texts. This has been since Xmas morning. Talked to a bot who put me through to an...

Geebop by Level 1: Joiner
  • 321 Views
  • 4 replies
  • 0 kudos

Have 02 messed about with your app

I recently left o2 after 15 years. they have been like the mafia. they have gave me codes to put in my phone and then hacked it. anyone else get this from them?

Dcjim by Level 1: Joiner
  • 456 Views
  • 5 replies
  • 0 kudos