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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21842 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 205881 Views
  • 2 replies
  • 2 kudos

Order

13.04.2024 as uzsisakiau ausines , nuo to laiko jokios informacijos apie uzsakyma ir negavau dar ausiniu, nors pirmas mokestis jau nuskaiciuotas , Maybe I didn't do something right or something ?

Anonymous by • Not applicable
  • 95 Views
  • 3 replies
  • 0 kudos

Resolved! Bill

Could i please set ip a promise to pay for the 4th i really do apologise for not settling my account intime due to an bereavement I really appreciate your help

Amy38 by • Level 1: Joiner
  • 55 Views
  • 1 replies
  • 0 kudos

New phone

I am already o2 customer sim only but was wondering what deal you could offer me with phone also

Resolved! Calls dropped soon as dialed

Hi upgraded 7 weeks ago have not received bill as yet which is set as a direct debit when I try and make a call out, call is dropped straight away, all other services are working, could it be O2 have blocked my account?

Handyman1 by • Level 1: Joiner
  • 157 Views
  • 3 replies
  • 0 kudos

Resolved! Bank details

Hello. What is your bank account number and sort code so that I can set up a monthly payment schedule. Thanks Michael

U2 by • Level 1: Joiner
  • 69 Views
  • 1 replies
  • 0 kudos

Resolved! Access to billing / phone plan etc

Hello, I have downloaded the my O2 app. However, I am having problems trying to log on. please can you assist. thank you.

Jackie13 by • Level 1: Joiner
  • 119 Views
  • 3 replies
  • 0 kudos

Order

I ordered a phone from here on contract I payed my upfront payment which has left my bank already and I have no email saying it’s confirmed or pending. What should I do

Resolved! Missing Voucher code - Samsung Galaxy Buds 2 Pro

Is anyone else still having issues with a missing voucher code? I bought the S23 256 GB base model back on 30/09/23 with the earphones being the final deciding factor. I've contacted O2 3-4 times through their phone line for them to say I should wait...

ElliottS by • Level 1: Joiner
  • 519 Views
  • 13 replies
  • 0 kudos

Resolved! How to cancel contract if never activated sim?

I was required to take out a £6 monthly SIM only contract with O2 when I renewed my Virgin home broadband package last year. The SIM has never been activated. The 12 month contract has ended and I’d like to end it - but so far as I can see the proces...

Asset_89 by • Level 1: Joiner
  • 173 Views
  • 3 replies
  • 0 kudos

Resolved! How to make a complaint

Anyone know how to speak to someone to make a complaint? I've made 2 phone calls already this week to have o2 Travel Bolt on added to my account without success (despite getting text messages to say it would be added). When I questioned some of the i...

mtmc98 by • Level 1: Joiner
  • 79 Views
  • 1 replies
  • 0 kudos
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