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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 347859 Views
  • 2 replies
  • 2 kudos

Resolved! o2 Switch up nightmare

I've seen posts on this forum and was wondering if someone could help me? o2 have been charging me for a Pixel fold that I switched up and sent back in September. I got the confirmation that they'd recieved the phone and yet I'm still being charged f...

James131 by • Level 1: Joiner
  • 1175 Views
  • 6 replies
  • 0 kudos

O2 Open Discount

Good morning. I have recently upgraded my phone. I am eligible for the o2 Open discount. However whenever I go to the page it always says there is a problem with the service and I cannot log in to apply it. Has anyone got a solution

Af1GTI by • Level 1: Joiner
  • 588 Views
  • 4 replies
  • 0 kudos

Pay with my 02 account

How can I use my 02 to make payments. That would then be added to my 02 bill Ie like pay a subscription to join a daTing site

Terrible time of return mobile.

Almost month ago I returned unwanted upgrade phone. However it's still listed in the system. O2 says they still waiting for information from the warehouse team as confirm delivery. My question is how long does it take to for the information to transf...

CM1985 by • Level 1: Joiner
  • 240 Views
  • 5 replies
  • 0 kudos

Resolved! 5g access bolt on removal?

The transfer from old phone to new went smoothly (eSIM), but 2 hours after the process was complete I got an sms saying “just confirming your order has gone through, we’ve now removed your 5G access bolt on” What is this all about? I’ve made no chang...

O2 ported my phone number before I received new phone?

I ordered a new phone 2 days ago after changing to O2 from another network. I supplied a PAC code to keep my old number, I haven't actually received my new phone yet because it was delayed a day on the shipping. I received a text from O2 today saying...

Bb20 by • Level 1: Joiner
  • 159 Views
  • 1 replies
  • 0 kudos

billing

I am trying to cancel NETFLIX from my phone but no one answers the phone how do i do this.

Simon33 by • Level 1: Joiner
  • 105 Views
  • 1 replies
  • 0 kudos

new contract were free watch

Hi I opend a new account ant the deal inc a free watch how do i claim it was on a s25

catman by • Level 1: Joiner
  • 171 Views
  • 2 replies
  • 0 kudos
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