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Mobile data not working

AlexMcphee
Level 1: Joiner
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When im not connected to wifi my data isnt working its saying its on but is saying no connection when i try to use my data or send messages 

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Cleoriff
Level 94: Supreme
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@AlexMcphee 

Is mobile data on?

Check networks here

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

Have you got Wifi Calling on your phone? In relation to the inability to make calls?

https://www.o2.co.uk/connectivity/wifi-and-4g-calling 

 

Veritas Numquam Perit

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Oxonian
Level 37: Blazing a Trail
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This app is mentioned in the guides already provided to you @AlexMcphee ; please give it a try as it is actually quite useful :-

 

My Network App - Find Out More About Your Network Coverage | Apps | O2

https://www.o2.co.uk/apps/my-network

 

Understand your network coverage


With the My Network app you can keep an eye on your coverage, wherever you are. Download the app and you’ll be able to:

 

- check the status of our network in your area – you don’t even need to enter your postcode

- test your network speeds

- report any issues with your service.

 

It’s simple to use and means that you can check the network without having to visit the main site or even enter a postcode.

 

 

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