When will my services go back on?

[Tracey23]

Hi.

please can you help me.

my number is **********.

my services got stopped. I’ve paid my outstanding bills.

when will my services be back on? 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[jonsie · Accepted solution]

It usually takes 24-48 hours

After that time contact CS

You need to contact customer service

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2 

Guide: How to find help & contact O2 

[Oxonian]

You @Tracey23 can avoid further issues of this nature by setting up a direct debit :-

Guide: How to Pay Your Bill (Airtime & Device Plans)