on 18-05-2020 08:26
on 18-05-2020 08:29
We can't access accounts on here so you'll need to call customer service Guide: Coronavirus Community Help and Support
The number ending in 4005 is best to try first.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
18-05-2020 08:29 - edited 18-05-2020 08:29
on 21-05-2020 11:00
Hey @Michelle6 just checking if this is sorted or if you need further assistance with this issue?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?