Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

old sim from iphone 7 will not fit new phone iphone 11

i need help please old sim from old phone will not fit into new phone what can i do please

Air time bill discount not applied

Hi I have get Disney + as an extra and I can see the bolt activated regarding the £2 discount off my bill, however this weekend I noticed the new bill charging me Disney as extra but not discount applied, any thoughts would be appreciated. Thanks

Resolved! Calling 084 numbers

I need to call an 084 number for DHL, but it appears it just doesn’t call and beeps at me like it’s a dead number. Are 084 numbers blocked by default?

Resolved! Internet

I paid my bill over a week ago and still have no access to my internet? Why is this?

Resolved! Dispatch email

HiI ordered an iPhone 11 pro and Air pods 9 days ago. The money was taken from my account and the order was referred. I've contacted o2 after 5 days and was told I couldn't speak to the referall team although I've had no contact from them.This happen...

Resolved! terminating

Hi guys, do I still need to give 30 days notice if i am out of contract and how do i find out when my contract ended, thanks x

Resolved! Blue Light card discounts

Hi Due to upgrade from my IPhone 6s.Have a bluelight cardAny suggestions for best option please.At present have unlimited mins and texts and 10GB data.Don't game or watch videos.Would appreciate some guidance.G

Compensation payment

I'm being paid compensation as my replacement phone arrived one month late and I was told the money would arrive into my bank within 2 weeks. Its been a few days now and I just wanted to know how long does it usually take?

Resolved! Cancelling insurance

How do I cancel my insurance currently?Thanks for your advice.

Resolved! Change direct debit

I need to change my direct debit day but I don’t know how as no one is answering the phone

O2

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