cancel
Showing results for 
Search instead for 
Did you mean: 

Device plan paid off - what happens with my sim and payment

M-E-G-2-3
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have paid off my device plan in full, I am still paying an airtime bill. I want to know when this ends and if I am able to have this reduced. 

Message 1 of 2
259 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 93253 Posts
  • 609 Topics
  • 6984 Solutions
Registered:

As your device plan is paid your airtime will roll on month by month until you cancel your tariff or upgrade

So yes you can reduce your tariff

Use USwitch

https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/


Choose the deal you want

This will automatically redirect you to the O2 website

Just follow the prompts and choose the UPGRADE option

Complete the deal and nothing on your account changes except the tariff at the new cheaper cost

Payment date is the same and your next bill will be at the cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff

The change should show in My O2 within 24 hours

Volt benefits will still apply as will possibly a 3 month extra such as Disney+

View solution in original post

Message 2 of 2
251 Views
1 REPLY 1

jonsie
Level 94: Supreme
  • 93253 Posts
  • 609 Topics
  • 6984 Solutions
Registered:

As your device plan is paid your airtime will roll on month by month until you cancel your tariff or upgrade

So yes you can reduce your tariff

Use USwitch

https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/


Choose the deal you want

This will automatically redirect you to the O2 website

Just follow the prompts and choose the UPGRADE option

Complete the deal and nothing on your account changes except the tariff at the new cheaper cost

Payment date is the same and your next bill will be at the cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff

The change should show in My O2 within 24 hours

Volt benefits will still apply as will possibly a 3 month extra such as Disney+

Message 2 of 2
252 Views