Solved: wi fi and 4 g calls

baxter · ‎12-12-2018

can payg customers access this, i can not see the promps on my s9, which i think i should. ty

MI5 · ‎12-12-2018

No, sorry https://www.o2.co.uk/help/network-coverage-and-international/wifi-and-4g-calling

Can I use Wifi and 4G Calling on Pay As You Go?

Wifi and 4G Calling isn’t available on Pay As You Go at the moment. It’s available to Pay Monthly Consumer and Business customers with compatible devices and services.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎12-12-2018

@baxter

No, sorry https://www.o2.co.uk/help/network-coverage-and-international/wifi-and-4g-calling

Can I use Wifi and 4G Calling on Pay As You Go?

Wifi and 4G Calling isn’t available on Pay As You Go at the moment. It’s available to Pay Monthly Consumer and Business customers with compatible devices and services.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎12-12-2018

@baxter

Not available on PAYG currently

Wifi and 4G Calling isn’t available on Pay As You Go at the moment. It’s available to Pay Monthly Consumer and Business customers with compatible devices and services.

https://www.o2.co.uk/help/network-coverage-and-international/wifi-and-4g-calling#help-and-support

Veritas Numquam Perit

EmilieT · ‎14-12-2018

Hi @baxter, I hope the replies above answer your question but please do let us know if there is anything else we could help you with

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