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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 54492 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 27606 Views
  • 19 replies
  • 2 kudos

Resolved! Credit

Right now I am a pay as you go customer and have credit on my account. I wanted to know if i can bring the credit over to pay monthly or do I need to use it on payg?

b4u2 by • Level 8: Talented
  • 665 Views
  • 2 replies
  • 0 kudos

Resolved! Where has my balance gone?

I topped up £10 on my PAYG on 19th September.Roaming is off, I have sent no texts or made any calls.My balance today is apparently £0.Where has this gone then?

Harish by • Level 1: Joiner
  • 3380 Views
  • 4 replies
  • 0 kudos

Resolved! Can I top up o2 sim using giffgaff voucher code

it is well established that the opposite is possible that topping up gigffgaff sim with o2 voucher is possible however imy question is would it be possible to top up an o2 sim with a giffgaff voucher code.??I have sourced verious forum threads that a...

Anonymous by • Not applicable
  • 5291 Views
  • 11 replies
  • 0 kudos

Resolved! sim

How do i order a sim replacement?

b4u2 by • Level 8: Talented
  • 735 Views
  • 2 replies
  • 0 kudos

Unlatching request to unlock handset from 02 network

My Samsung S6 handset was locked to O2 network and I want to unlock it to use my 3 monthly sim. It's now been 2 weeks. Twice now I have logged a "unlatch form" through the utterly uselss "customer services" - i received the same code, twice, which ha...

timw by • Level 1: Joiner
  • 2335 Views
  • 13 replies
  • 0 kudos

Resolved! top up line down

o2 top up line 4444 is not working when will it be fixed does anyone know how i can topup other than 4444using voucher

Resolved! Still waiting for my account to come back

So i ported my number from Three over to O2 about 6 days ago, while i was waiting for my number to be ported my account worked fine, i could monitor my credit and what was being charged via the MyO2 app but since my number was ported everything is de...

Resolved! Voicemail

How do I access my voicemail from another phone and abroad? Also how do I switch on/off my voicemail from another phone abroad?

b4u2 by • Level 8: Talented
  • 748 Views
  • 2 replies
  • 0 kudos

Resolved! Voicemail

Why must I change my voicemail pin ?

Sir_Goose by • Level 1: Joiner
  • 930 Views
  • 3 replies
  • 0 kudos
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