Pay As You Go
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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 49457 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 24837 Views
  • 19 replies
  • 2 kudos

Resolved! Credit balance

I sent 1tx on my Doro 8030 and balance came up £9.50 sent2more tx ! No balance was shown so I checked my self and balance was £7.90.my internet connection is off can anybody please help ?

Anonymous by Not applicable
  • 1946 Views
  • 6 replies
  • 0 kudos

Top Up

Hi, I already bought a voucher and I don’t know how to top up my credit? I am living abroad. Please, your kind reply regarding the top up instruction, I couldn’t call O2 from my Place. AL-Kasab

Anonymous by Not applicable
  • 1455 Views
  • 4 replies
  • 0 kudos

Resolved! Volte and Wifi calling PAYG

Thinking of getting some one a PAYG iphone 6s for xmas does any one know if you can get volte and wifi calling on O2 Pay as you go?

la7 by Level 4: Observant
  • 4391 Views
  • 2 replies
  • 0 kudos

Resolved! TOP UP PROBLEM

Dear Sir/Madam, I have been trying to top up my mobile thru web and insert my credit card number but everytime ; there is a problem and your web site could not charge my top up. I'm just using my virtual credit card which linked to my master credit c...

Anonymous by Not applicable
  • 3626 Views
  • 1 replies
  • 0 kudos

Resolved! Changing from Pay Monthly to PAYG

I want to keep my same number and change from pay monthly to pay as you go. Is the process difficult, lengthy and can I do it all on-line?

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Anonymous by Not applicable
  • 25833 Views
  • 1 replies
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Resolved! Top Up

Hi, I am living abroad and I'm trying to TOP UP my phone by using my MasterCard, but i couldn't! (Something is broken, please try again later) your kind help is read appreciated.

Anonymous by Not applicable
  • 1792 Views
  • 6 replies
  • 0 kudos

Resolved! Order confirmation

Hi, I ordered a moto g5 payg phome to be collected from store, it said on the site collect next day.Since then - nothing, not even one a confirmation e-mail with the order number, all they sent was a link to open a MyO2 account.When logging in I see ...

Anonymous by Not applicable
  • 1756 Views
  • 4 replies
  • 0 kudos

Resolved! Extra allowance

Hello all, was wondering if there is an answer to this. I was sent a text from O2, saying if I topped up on the 4th of December, I would get an increased allowance for the month, to include texts, minutes and data. So far, this has not happened.Thank...

Anonymous by Not applicable
  • 1627 Views
  • 4 replies
  • 0 kudos

Resolved! Double tariff promise

Any body else getting a message from o2 saying your tariff is going to double next time you top up but it never happens

Anonymous by Not applicable
  • 1004 Views
  • 1 replies
  • 0 kudos