Pay As You Go
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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 50862 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 25550 Views
  • 19 replies
  • 2 kudos

Resolved! Changing phone both pay as you go

Looking at Upgrading to a new phone,Have a LG but wanting to go to Samsung Galaxy J5 2017but want to keep the number etc, can I just use the same Sim card in the new phone, Then can I purchase a new one for the LG to give to my mother. Also don't rea...

Resolved! reguarding not received 02 rewards

i was sent a txt saying i get my rewards of 3.00 on 22/3/18 so waited for my top up date sunday 25/3 sent txt to claim t back . got a reply back saying ive already claimed t wen i avent.also normally get 4,50 rewards back not 3.00 thankyou julie redm...

juliered by Level 1: Joiner
  • 748 Views
  • 1 replies
  • 0 kudos

Resolved! Lost my simcard

Hi,Lost my sim card during my business trip. I’d like to have a new sim card but keeping the same number.Is it possible? If so, how should I proceed?Thanks

ilkenoble by Level 1: Joiner
  • 1101 Views
  • 2 replies
  • 0 kudos

Resolved! Merging two into one

I have two phones with two separate numbers, both on pay as you go.... is it possible to merge the two accounts so that both phones will have the same number for making and receiving calls?

PGM by Level 1: Joiner
  • 1915 Views
  • 4 replies
  • 0 kudos

Resolved! Data allowance

I can’t find this anywhere but does unused data roll forward into the next month’s allowance. I sometimes don’t use it all and it would be good to know if it does. Thanks.

Resolved! PAYG SIm Card

Fitted new Sim card, former o2 mobile number recognised but cannot make any payment as it says the number is not recognised.What now?

DRennie by Level 1: Joiner
  • 927 Views
  • 2 replies
  • 0 kudos

Resolved! 3-2-1 pay as u go data charges con.

I have a Gps device on payg which acording to 02 says I used 30mb per month on average when I buy a data add on. ..but when I don't buy this add on I get charged an extortionate rate I all of a sudden use 30mb per day and my credit quickly zooms down...

Ginka by Level 1: Joiner
  • 2380 Views
  • 6 replies
  • 0 kudos