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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 54604 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 27664 Views
  • 19 replies
  • 2 kudos

Resolved! Can I top up o2 sim using giffgaff voucher code

it is well established that the opposite is possible that topping up gigffgaff sim with o2 voucher is possible however imy question is would it be possible to top up an o2 sim with a giffgaff voucher code.??I have sourced verious forum threads that a...

Anonymous by • Not applicable
  • 5326 Views
  • 11 replies
  • 0 kudos

Resolved! sim

How do i order a sim replacement?

b4u2 by • Level 8: Talented
  • 740 Views
  • 2 replies
  • 0 kudos

Unlatching request to unlock handset from 02 network

My Samsung S6 handset was locked to O2 network and I want to unlock it to use my 3 monthly sim. It's now been 2 weeks. Twice now I have logged a "unlatch form" through the utterly uselss "customer services" - i received the same code, twice, which ha...

timw by • Level 1: Joiner
  • 2357 Views
  • 13 replies
  • 0 kudos

Resolved! top up line down

o2 top up line 4444 is not working when will it be fixed does anyone know how i can topup other than 4444using voucher

Resolved! Still waiting for my account to come back

So i ported my number from Three over to O2 about 6 days ago, while i was waiting for my number to be ported my account worked fine, i could monitor my credit and what was being charged via the MyO2 app but since my number was ported everything is de...

Resolved! Voicemail

How do I access my voicemail from another phone and abroad? Also how do I switch on/off my voicemail from another phone abroad?

b4u2 by • Level 8: Talented
  • 758 Views
  • 2 replies
  • 0 kudos

Resolved! Voicemail

Why must I change my voicemail pin ?

Sir_Goose by • Level 1: Joiner
  • 938 Views
  • 3 replies
  • 0 kudos

Missing reward voucher

I requested a o2 voucher reward of amazon of £10 over 3 weeks ago now and have recived nothing in the post. When I spoke to guru online they gave me a email address I have heard nothing since then. Once again another guru told me the same email addre...

Resolved! PAYG SIM for Nokia 3310e - doesn't work

My interest in the Nokia 3310 was rekindled after the release of the new model. I have an original 3310e phone which I dusted off. I ordered an O2 PAYG SIM card, as it was advertised as working with ANY phone. It doesn't work with the 3310e; it seems...

1anson by • Level 1: Joiner
  • 4555 Views
  • 9 replies
  • 0 kudos

Resolved! Payg Rolling Over Data

I am on payg £10 per month. I understand that any unused data rolls over to the next month but do I still have to pay £10 every month or only when my allowance is getting low?

Ljb by • Level 1: Joiner
  • 979 Views
  • 2 replies
  • 0 kudos
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