Pay As You Go
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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 53438 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 27063 Views
  • 19 replies
  • 2 kudos

Can you use a toll-free number when roaming in Italy?

When on holiday in Italy recently I tried to dial a "toll-free" number given to me to use to contact a car hire company. When I dialled the number on my O2 PAYG SIM I was given a voice message saying this number is not valid.Should such numbers work ...

AlanCA by Level 1: Joiner
  • 2613 Views
  • 12 replies
  • 0 kudos

Resolved! Keep mobile number to old payg sim

When I have used up my GiffGaff credit I hope to bring my number across to my O2 PAYG SIM. I have had this sim for some months, will it still be OK to transfer, or will I need to get a new sim.

jimlad68 by Level 1: Joiner
  • 1076 Views
  • 4 replies
  • 0 kudos

Resolved! To up changes?

As every month I do I wanted to top up my balance every time I used web top up and it always worked for me. Now today when I tried to top up I got this message ( The card number entered is not an accepted card type. ) Card type : MasterCard and bank ...

Problem by Level 1: Joiner
  • 2293 Views
  • 8 replies
  • 0 kudos

Nokia 2760 - why cannot access gmail INBOX?

I have a Nokia 2760 flip phone. If you need more tech specs, please google Nokia 2760 GSM Arena for more specs (thanks for doing this). I can send email - so I guess I got my pop setting correct. Settings:incoming mail (pop) server: pop.gmail.corequi...

foocindy by Level 1: Joiner
  • 5690 Views
  • 34 replies
  • 0 kudos

Resolved! Big Bundle

I have paid 20 pounds in order to get the big bundle but my balance is only 10 pounds , so how do i know that i have big bundle

Ves by Level 1: Joiner
  • 985 Views
  • 3 replies
  • 0 kudos

H+ when I should get 4G

Hi, I just joined O2 last week (from EE), and have just noticed that where I am sitting at the moment I have H+ signal (Motorola phone)My girlfriend is sitting next to me and has full 4G on her Samsung (also on O2)My phone is 4G compatible, is there ...

Welshyyyyy by Level 1: Joiner
  • 11925 Views
  • 18 replies
  • 0 kudos

Ripped off

Well I tried to get a contract tonight for a new phone. I was told I had to pay a high deposit which later I would get back. I decided not to go ahead.Anyway,to try get the contract I had to put in my bank details and was assured that no money would ...

Sfabs by Level 1: Joiner
  • 1822 Views
  • 7 replies
  • 0 kudos

Resolved! Data Big Bundle - Data Carry-over

I'm on the £10 Data Big Bundle, and I understood that any unused data would be carried over to the new period (subject to the limit, of course). I topped up on 06/09 as usual, and I've got the 5000 texts and the 500 mins of calls as per the new spec ...

Resolved! My number and upgrading my phone

I pay monthly and I noticed you have my number wrong here, also I was wanting to upgrade my phone to a 32 GB phone but can find no help.

Miller by Level 1: Joiner
  • 1298 Views
  • 4 replies
  • 0 kudos

Resolved! Transferring a Pay As You Go SIM to another phone

I have an old Samsung phone which is tied to an O2 Pay As You Go SIM.I now have an untied iPhone and want to stay with O2 using the same number.Can I simply transfer the SIM from my old phone to the iPhone?If not, what do I need to do? Thanks in adva...