on 25-04-2025 10:26
Hello. I have a PAYG £10 big bundle package. I am travelling to Jersey next week for 5 days & have recently discovered that under O2 Jersey is in neither UK nor Europe. I have the O2 travel optout Bolt On (included automatically, I think) which gives me calls at 4p/min, texts at 1p, & data at 4p/min when I am in Jersey. This sounds OK but I am more than likely to be using my phone for data and I'm not really sure what the free Wi-Fi is like & how much I'll need. (e.g What's App, tracking my location & finding my way around, etc).
Does anyone know what happens if I turn off the Bolt On? I don't want to risk it without guidance. I wondered if it would immediately give me the O2 Travel Bolt On which gives me 100mb of data at £1.99/day.
My alternative is buying a Jersey Telecom sim on arrival at £5/month with 5gb data and putting it into my 2nd sim slot....but I've seen earlier posts which suggests that using 2 sims causes problems.
Thanks in anticipation
Solved! Go to Solution.
on 25-04-2025 11:02
It's only using O2 eSIMs with other SIM cards that sometimes causes problems.
The Jersey Telecom route would be your best bet for what you want
on 25-04-2025 11:02
It's only using O2 eSIMs with other SIM cards that sometimes causes problems.
The Jersey Telecom route would be your best bet for what you want
on 25-04-2025 14:08
on 25-04-2025 14:08
@SuperStomper wrote:Hello. I have a PAYG £10 big bundle package. I am travelling to Jersey next week for 5 days & have recently discovered that under O2 Jersey is in neither UK nor Europe.
Just to be clear Jersey is not part of the UK, or part of Europe they are a A self-governing dependency of the United Kingdom and has its own laws etc...
Always surprises me when people dont know this.. The same applies to all the Channel Islands and the Isle of Man
on 25-04-2025 18:17
on 25-04-2025 18:17
Thank you for pointing out my ignorance but you are not offering a solution to the problem.
on 25-04-2025 18:34
on 25-04-2025 18:34
Buy a Jersey Telecom Sim to use for your time there..
That is the solution pointed out to you twice now..
on 01-05-2025 16:32
Hey @SuperStomper
I just got a text to say that from today - I can now roam freely in Monaco, Jersey, Isle of Man, Guernsey & Switzerland. It pointed to o2.co.uk/international/using-your-phone-abroad and the website has been updated. I go to Jersey quite frequently so this is great news for me and should be for you on your travels too! Let us know if it actually works 🙂
02-05-2025 08:35 - edited 02-05-2025 08:37
02-05-2025 08:35 - edited 02-05-2025 08:37
Thank you for the info. I did see that the automatic O2 Travel Opt Out had disappeared from my Big Bundle info but wasn't sure why. Looks like I can now add the O2 Travel at £1.99/day. Guidance on website not very clear and taking me around in circles. LOL
on 02-05-2025 10:24
on 02-05-2025 10:24
Look at the roaming website, as it looks like something has change today with regards to roaming in these places and Jersey is now included in your UK allowance, so no roaming charges apply..
on 02-05-2025 10:27
Yes welcome changes for roaming customers 😊
on 02-05-2025 10:32
on 02-05-2025 10:32
Just dont make a call out of the EU if on PAYM as its £4 per minute....