Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

How long to unlock phones

I have 2 phones with 02, one pay and go and one pay monthlyI submitted a request to have both of them unlocked and wondered how much longer it will take as it has been a couple of days nowI already have the PAC for them so I can keep my numbers when ...

Resolved! how do I add another phone to my account

I had pay as you go set up on my computer but it seems to have changed since last month. I have 2 phones to top up, how do I add the second one to the account, it doesnt seem clear to me

Resolved! 02 Sim Top Up

Could you assist.I have purchased an O2 pay as you go sim.The sim is to be installed in a GSM dialler and I do not have a compatible phone to insert the sim so I can receive the activation code. I have tried topping up the account as a guest but ther...

Resolved! Card top up

My card wouldnt be taken for topup over fone

Resolved! vanishing balance

Why is my balance on my pay as you go vanishing when the phone is not being used

Resolved! international texts

Am unable to send texts to morocco , though i can phone using the same noeverything I text to this number gets the message 'message not delivered '.I have a international sim add on and have a good balance and can text uk. Am on pay as you go

Resolved! order not recieved LG K10

Hello my name is franklyn i ordered another lg k10 but never recieved it you said it was out of stock and might take a week please tell me whats happening. it wasent out of stock when i ordered it on your webpage and still it says in stock on your we...

Resolved! Using a mobile phone in the USA

I have an old Blackberry mobile phone with a Pay-As-You-Go SIM card. I do not use the phone for accessing the internet I just use it for texting and the occasional call.In September I will be going on a touring holiday in California. I want to be abl...

Resolved! The £10 data Big bundle - HELP!

Hi guys.... I'm probably old enough to be your grandad, so please accept my apologies for this "rookie" question.I've spent nearly 3 hours on "Live Chat" trying to get a clear answer to what I thought were two simple questions:-1. In the £10 data Big...

Resolved! Lost Sim Card - Possible to keep the same number?

Hi As my title says, I lost my sim card whilst I was in Japan and I didn't notice until I was packing my bags to return back to the UK. My last top up was in January but I think my last text was in July and was wondering if it's still possible to kee...

O2

Forum Posts