How long to unlock phones

Mundo · ‎08-09-2018

I have 2 phones with 02, one pay and go and one pay monthly

I submitted a request to have both of them unlocked and wondered how much longer it will take as it has been a couple of days now

I already have the PAC for them so I can keep my numbers when going to another provider

Also will the PAC change once they have been unlocked

MI5 · ‎08-09-2018

PAC won't change but will expire after 30 days.
@EmilieT will need to help with the unlocking as there are problems currently.

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Mundo · ‎08-09-2018

Thanks

EmilieT · ‎10-09-2018

Hi @Mundo, I'd happily get someone to check this for you and see how we can help further, so I just sent you a Private Message on the forum to get a bit more info first

Thanks @MI5 for the mention

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Mundo · ‎10-09-2018

Hi

Got the codes for both phones but only one has unlocked

I have had two attempts at the other one but it says it is incorrect

What do I need to do now

Cleoriff · ‎10-09-2018

@Mundo wrote:
Hi
Got the codes for both phones but only one has unlocked
I have had two attempts at the other one but it says it is incorrect
What do I need to do now

@EmilieT?

Veritas Numquam Perit

Mundo · ‎10-09-2018

Had a chat with o2 and they asked me to request another code, but the link they gave me says it has a problem after I have entered all my details

EmilieT · ‎10-09-2018

@Mundo, I've replied to your Private Message just now, we'll check what's going on with that second phone for you!

Thanks @Cleoriff for the mention

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Mundo · ‎10-09-2018

Called o2 again and they referred me to the same link again which is not working

Not looking good

jonsie · ‎10-09-2018

The real concern is if the code/incorrect code has been entered too many times in which case the phone could now be hardlocked.

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How long to unlock phones

Talkalot

Hello

999 days

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Activate mms service