Cancel my contract

[ivyberyl24]

My name is Beryl Nicolau and I wish to cancel my contract as I no longer want it, it was an offer with Virgin Media which I have also cancelled. 

Please let me know as soon as possible as I wa t this done in the 14 day cooling period

Many thanks

Mrs B Nicolau

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[TallTrees · Accepted solution]

Hi @ivyberyl24 

Help here .. Read carefully 

Guide: Cancelling Your Contract 

Remove your personal details 

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[Cleoriff]

@ivyberyl24 

If you are cancelling within the 14 day cooling off period, follow the advice here:

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device 

You need to contact O2

Guide: How to find help & contact O2 

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