Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Lost phone and pay as you go sim

Hi, I lost myn old phone and pay as you go sim (memorable number) but i need my sim serial number to allow me to swap.I can log into my online account to top up but i can locate the sim serial number, just an IMEI and PUK number. can i get the sim se...

Resolved! payg phone needs unlocking

I have an old lumia 535 that needs unlocking i understand its free how do i get the details from 02 as contacting them is a nightmareI bought the phone new and was on a monthly contract and bought the phone as a spare

Resolved! Changing Address

I am trying to purchase a new phone on Pay Monthly via O2 online, however I noticed the address stored for me is old and I am trying to change it. I even got a code which gave me access to my details but how to change address was nowhere to be found....

Resolved! extend iphone ring time on mobile

Is t possible to extend ring time on iphone with pay as you go SIM card

signal

ln4 2bt area - despite info given on O2 coverage checker the 2G signal in this immediate area is usually abysmal. Have had this Tesco account for many years & signal has never improved. response from O2 is that signal for voice / texts should be OK, ...

Charged £10 per month for nothing pays?

I have been using Pay as you go for 3 months. I buy a big bundle for £10 but independent of this my account balance reduces by £10 each month for no obvious reason. Does anyone know why or where I can see what I am being charged for?

Resolved! Top up

I need to pop up from Italy using a credit card..the problem is by entering a post code and adress...for the billing adressthe system does not reconize ...???

Resolved! Port Authorisation Code

FOR ME NEED Port Authorisation Code

Help spoof urgent

Bit of a long one ,have an 02 pay and go phone not topped up in a few months so outgoing calls etc banned ,phone won't accept incoming either ,last night my family started receiving calls from my number with threats against them ,contacted police who...

Error Code

Always keep getting Error Code 500 when I try to top-up the Sim Card, without this I cannot use the phone - is there a solution?

O2

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