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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 50946 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 25600 Views
  • 19 replies
  • 2 kudos

Resolved! sim

How do i order a sim replacement?

b4u2 by • Level 8: Talented
  • 687 Views
  • 2 replies
  • 0 kudos

Unlatching request to unlock handset from 02 network

My Samsung S6 handset was locked to O2 network and I want to unlock it to use my 3 monthly sim. It's now been 2 weeks. Twice now I have logged a "unlatch form" through the utterly uselss "customer services" - i received the same code, twice, which ha...

timw by • Level 1: Joiner
  • 2139 Views
  • 13 replies
  • 0 kudos

Resolved! top up line down

o2 top up line 4444 is not working when will it be fixed does anyone know how i can topup other than 4444using voucher

Resolved! Still waiting for my account to come back

So i ported my number from Three over to O2 about 6 days ago, while i was waiting for my number to be ported my account worked fine, i could monitor my credit and what was being charged via the MyO2 app but since my number was ported everything is de...

Resolved! Voicemail

How do I access my voicemail from another phone and abroad? Also how do I switch on/off my voicemail from another phone abroad?

b4u2 by • Level 8: Talented
  • 691 Views
  • 2 replies
  • 0 kudos

Resolved! Voicemail

Why must I change my voicemail pin ?

Sir_Goose by • Level 1: Joiner
  • 867 Views
  • 3 replies
  • 0 kudos

Missing reward voucher

I requested a o2 voucher reward of amazon of £10 over 3 weeks ago now and have recived nothing in the post. When I spoke to guru online they gave me a email address I have heard nothing since then. Once again another guru told me the same email addre...

Resolved! PAYG SIM for Nokia 3310e - doesn't work

My interest in the Nokia 3310 was rekindled after the release of the new model. I have an original 3310e phone which I dusted off. I ordered an O2 PAYG SIM card, as it was advertised as working with ANY phone. It doesn't work with the 3310e; it seems...

1anson by • Level 1: Joiner
  • 4231 Views
  • 9 replies
  • 0 kudos

Resolved! Payg Rolling Over Data

I am on payg £10 per month. I understand that any unused data rolls over to the next month but do I still have to pay £10 every month or only when my allowance is getting low?

Ljb by • Level 1: Joiner
  • 925 Views
  • 2 replies
  • 0 kudos

Can’t find ring tones

I’m on a payg sim I have an STK 7 life. When I go into audio profiles click on general, then edit, then sim 1 02 it’s telling me (there is not a ring tone that can be used) can anyone help? Thanks

Jude19 by • Level 1: Joiner
  • 1668 Views
  • 5 replies
  • 0 kudos
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