My wife and I are both on O2 PAYG and neither of us were able to connect
to mobile data all day yesterday. This was on a 150+ mile journey so
it's not just a single transmitter, account or phone (different makes,
both Android 8.x). We both use mobile...
Yesterday evening I noticed on MyO2 that the Classic PAYG tariff had
been reduced so I decided to try out data access from my home. First I
checked my current balance then I switched on Mobile Data and did some
surfing on my phone while using my lapt...
I've been with O2 on the PAYG tariff for over a year, my wife joined
from another provider a few months ago. We have both used O2 mobile data
many times over the last few months and noticed no problems until
yesterday, although our usage is sporadic ...
Hmmm... My wife just passed on a suggestion she received: switch
"Preferred Network Type" to 3G. That worked, but I don't understand why
or how. Although both were previously set to 4G my phone was clearly
trying HSPA+ and Edge which, unless I'm very...
Contacted Customer Services on Live Chat. It does seem that they rather
jumped the gun with the publication on MyO2 of the lower rates before
they actually applied. Customer Services were very helpful though and
credited my account to make up the dif...