Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! To disable voicemail

HiI am in Malaysia at the moment. May I know if you can help disable my voicemail? as there is persistent reminder that I have a voicemail, but I don't want to access it as it is costly. Please help disable for meThank youRegards,Helmy

Resolved! No rollover and twice the data being used

My wife changed over to the new £10 bundle which offered more than the old one plus rollover. Since then she has not received any rollover despite having data left. Also she lost over 1600mb of data after watching only 45 mins of TV, that’s twice tha...

Resolved! Disconnection after lack of use.

There seem to be two conflicting conditions which would cause the mobile to be disconnected: If you do not carry out any chargeable activity at least once in any 6 month period (Condition 7 of service terms). If you don't top up, or add a Bolt On at ...

Resolved! Is lemd is a quid available how do i get it?

I need to lend a quid

Resolved! mobile wifi dongle PAYG

I work from home. I am looking for a mobile wifi (is this what I should call it) or dongle for my work laptop when my regular internet goes down. Since its only for emergency use, I thot it would be good to have only a PAYG. I was browsing and found ...

Resolved! Buying a refurbished phone

I wish to purchase a refurbished phone from the website. Phone not available for home delivery so trying click & collect. When I click purchase, I am taken to the next page which tariffs available. I am already on a retainer tariff of £10 bi-monthly ...

Resolved! Multiple Unlocks

How many mobiles can be unlocked using the same O2 PAYG SIM and MyO2 account?

Resolved! Constant voice mail alerts with empty inbox

Hello, For a while now my Lumia 650 always display a little icon telling me I had a voice mail. If I dial 901 and listen, I have no new messages and no unsaved messages. I assumed it was just my poor Windows Phone being buggy and ignored it. However,...

Resolved! Top up credit

Use top up 10

Resolved! test

how do i unlock my phone

O2

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