Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Bolt on after tariff runs out

Hi, I am currently using my usual montly tariff and have about 100mb left. I've added a bolt on, will my data change over once my usual tariff runs out to the bolt on, so i can continue using data?

Resolved! Change Tariff button

I want to change my tariff to 'Pay Monthly' but the 'Change Tariff' button does not work. How can I switch it on ?

Resolved! credit

is it possbile to take some of my credit to another 02phone number on pay as u go

iPhone cannot receive /send texts abroad with WiFi switched off

I am in the U.S. and have mobile data turned off on my iPhone. I cannot send or receive texts - any suggestions would be appreciated. I have i messagin* turned off.

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my sim card stoped working im using it from sudan .

Resolved! top up

Is this service working as i'm trying to top up my pay as i go on line

Resolved! No roaming while using PAYG 02 SIM overseas: help!

Hi community!I know this is a common question, but still can't get a solution from the threads or 02 support team. I live in Spain and have been using my 02 sim and UK number and package fine for now, roaming worked perfectly. Yesterday I entered a S...

Resolved! FREE10 not working on new sim card

i ordered a sim card from the o2 website, when the sim card arrived i put £10 on it. when i try to get the £10 extra credit it says you need to top up but i have already topped up.i need the extra £10 or i cannot start my £20 big bundle.

Resolved! I trying to pay top up using Halifax card

Hello I'm trying to pay a top up using my Halifax card but I can't to pay.Could you tell me why please?Thank you so much

Resolved! Puk code

Brought a pay as you go sim card for the great phone number, and I want to do a sim swap, I have registered it,I want to do a sim swap so I can use the number on giffgaff, question is do I need to top the o2 sim to activate it? Because seems a waste ...

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