Solved: Re: Texts from overseas

Sandbug · ‎28-08-2020

I have a Doro phone on O2 Pay as You Go and cannot receive texts from a friend in the UAE who is connected to the local network Etisalat, but the friend can receive my texts. I believe this a common problem but can anyone offer a possible solution?

Bambino · ‎28-08-2020

@Sandbug Try asking Doro support: https://www.doro.com/en-GB/Support/

I DO NOT WORK FOR O2

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Bambino · ‎28-08-2020

@Sandbug Try asking Doro support: https://www.doro.com/en-GB/Support/

I DO NOT WORK FOR O2

MI5 · ‎29-08-2020

@Sandbug

Can you and your friend use WhatsApp to text each other?

It will eliminate any network issues and once you both have the app it works just like texting.

https://www.whatsapp.com/?lang=en

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Sandbug · ‎29-08-2020

Thanks, Bambino, I'll have my friend try that

Sandbug · ‎29-08-2020

Thanks but the Doro phone my friend has is a very simple one and I don't believe apps such as WhatsApp are available bit I'll check

Cleoriff · ‎29-08-2020

@Sandbug

Whatsapp and FB are available on most Doro phones.

Check this list

https://www.thephone.coop/help-resources/blog/Doro-Easy-to-use-phones-for-your-older-family-members/

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