Texts from overseas

[Sandbug]

I have a Doro phone on O2 Pay as You Go and cannot receive texts from a friend in the UAE who is connected to the local network Etisalat, but the friend can receive my texts. I believe this a common problem but can anyone offer a possible solution?

[Bambino · Accepted solution]

@Sandbug Try asking Doro support: https://www.doro.com/en-GB/Support/

[MI5]

@Sandbug 

Can you and your friend use WhatsApp to text each other?

It will eliminate any network issues and once you both have the app it works just like texting.

https://www.whatsapp.com/?lang=en

[Sandbug]

Thanks, Bambino, I'll have my friend try that

[Sandbug]

Thanks but the Doro phone my friend has is a very simple one and I don't believe apps such as WhatsApp are available bit I'll check

[Cleoriff]

@Sandbug 

Whatsapp and FB are available on most Doro phones.

Check this list

https://www.thephone.coop/help-resources/blog/Doro-Easy-to-use-phones-for-your-older-family-members/