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Posts: 80,548
Topics: 573
Solutions: 3,881
Registered: ‎04-01-2009

Re: Classic PAYG

Thousands of sims are just thrown in a drawer or people just stop using them so O2 need to monitor if a sim is live or not. Six months seems a reasonable amount of time to keep a check on this. A disused number can be reclaimed and then If you send a text every 6 months you only need to top up every 999 days.

Like coal and oil, the present range of mobile numbers will run out so if it's possible to be used again then it's obviously a great benefit to the networks and they all have some sort of usage terms, not just O2.

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Community Manager
Posts: 7,132
Registered: ‎18-02-2016

Re: Classic PAYG

[ Edited ]

Thanks @adamtemp64, I'll pass this over to the web team. 

 

Thanks for your feedback on this! Its very useful get get customers input on things. smiling

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Level 1: Joiner
Posts: 1
Registered: ‎30-07-2019

Re: Classic PAYG

In the T & C's I can't find a mention of making a chargeable call or text in six months?

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Posts: 103,956
Topics: 552
Solutions: 13,434
Registered: ‎04-04-2012

Re: Classic PAYG


@bubblegut wrote:

In the T & C's I can't find a mention of making a chargeable call or text in six months?


Trust us - you need to.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 80,548
Topics: 573
Solutions: 3,881
Registered: ‎04-01-2009

Re: Classic PAYG

https://www.o2.co.uk/termsandconditions/mobile/on-pay-and-go-our-service-terms-are-worth-a-read#bm-p...

Our Rights to Bar or Disconnect Your Mobile Phone

  • 7.1. If you do not carry out any chargeable activity at least once in any 6 month period your Mobile Phone will be disconnected and you will lose any remaining credits balance on your Account. If you wish to be re-connected after this time you will be given a new Mobile Phone