Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Data issues

So I have paid £10 to O2 for data but I have received no data!!! What can I do?

Resolved! E Top-up card

Sorry if I am being thick (I am new to a mobile pay as you go phone) but I can find reference in the "Help" section to using an e top-up card in a supermarket if I have one but nowhere can I find how I actually get one.Seems the "Help" section is not...

Resolved! spend cap

Just wondering does o2 offer spend cap on pay as you go or only pay monthly?

Resolved! I topped up on 123 and it worked?

I had no internet or credit while I was out so I dialled 123 and got through to an automated system telling me how to top up and I had done it before so I just pressed that I had done it before and gave the last digit of my card and back information....

Resolved! Did the data roll over?

So it appears that he did rollover despite the message saying that it failed.My monthly date is the 10th and I added the necessary credit this morning after receiving a message saying that the roll over failed.

Resolved! E5570s-320 Connection Settings

Hi can someone tell me the pay and go settings fo the Hotspot Plus as i stupidly reset my device thanks.

Cancel sim tariff

I would like to cancel my monthly pay as you go.

Resolved! Top up

Hi I recently brought a pay as you go sim, however it's not letting me top it up Can you help

Resolved! International charges

I bought an international PAYG sim to avoid paying £4.99 per day and flew to the US yesterday.I've had 2 texts from O2, one said I've got 3000 texts, 100mb of data and calls at 1p per minute up to 26th Feb (which is what I was told in the shop). The ...

Resolved! Previous bill

Hello everyone! I just changed my tarif to go back to Pay As You Go and I don't understand why the credit on my phone has fallen. I didn't use anything no messages no calls no data.... Where can I find the details of my credit using?Cheers!Oxa

O2

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