Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52818 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26715 Views
  • 19 replies
  • 2 kudos

Resolved! O2 rewards

Hi guys.Do i get a text when its time or close to claiming or saving my o2 rewards.It says to claim or save by 31/12/2018

Alan1979 by Level 1: Joiner
  • 1505 Views
  • 5 replies
  • 0 kudos

Resolved! Big Bundle

I purchased a big bundle for Data after getting the online advice from O2 that it could be occasional, and I wouldn't lose my existing family and friends bolt on. I didnt top up until it was due for my next family and friends, waiting til the big bun...

Liz2 by Level 1: Joiner
  • 1005 Views
  • 4 replies
  • 0 kudos

Resolved! Refund for PAYG Phone

Purchased a PAYG phone online to collect in store. Didn't receive any emails from O2 at all.Went into store after a week to cancel it and asked for a refund.Still no refund after initial purchase date of 30th November.Why is it taking so long?

Delliott by Level 1: Joiner
  • 906 Views
  • 3 replies
  • 0 kudos

Resolved! Valid activities to keep a little used sim activated

I have a payg basic sim which is used by my daughter when she visits the UK once or twice per year.Other than a text, a call, or use of data, is there a valid activity on the O2 website that I can use every few months to keep the sim activated.Change...

Etypejag by Level 1: Joiner
  • 933 Views
  • 3 replies
  • 0 kudos

Resolved! Pay as you go data

Hi all, I have a pay as you go smartphone without any data in 02. I normally get data using my home or work WiFi.I am traveling to Spain next week and I would need to have access to data in my phone. What would be the cheapest way to do so? I want to...

North by Level 1: Joiner
  • 2157 Views
  • 12 replies
  • 0 kudos

Account credit

Hi everyone, I recently joined o2 on PAYG and purchased a £10 data bundle. For reasons I wont bore you with I have ended up with £4.90 credit in my account. Do any of you know how I can add £5.10 to my account to purchase my next £10 data bundle as I...

crunchy by Level 1: Joiner
  • 1152 Views
  • 5 replies
  • 0 kudos

Unused phone - invalid SIM

We bought Mum in Law a Doro phone. Although we said to use it, she hasn't since September. Subsequently the SIM is rendered invalid. Is it just a case of getting a new one? (I thought I had registered it under my account but couldn't find it but may ...

Fishy by Level 1: Joiner
  • 4241 Views
  • 5 replies
  • 0 kudos

4G Hotspot I.P change

Hello, I have Iphone 5s, however once I switch my wifi hot spot on/off my I.P still stay the same. My friend has Iphone 6 and contract and for him ir changes everytime he turns hotspot on/off. I wonder could I make somehow my I.P change as my friend ...

Eina by Level 1: Joiner
  • 1512 Views
  • 7 replies
  • 0 kudos

Resolved! wi fi and 4 g calls

can payg customers access this, i can not see the promps on my s9, which i think i should. ty

baxter by Level 1: Joiner
  • 801 Views
  • 3 replies
  • 0 kudos