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1 ACCEPTED SOLUTION
Accepted Solutions
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@dazza72 Please see this: https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988
You must call O2 within 24 hours. If you are unable to call O2 using an O2 phone, you can call for free from any phone on 0800 032 1402. You should also inform the police.
- 23073 Posts
- 1025 Topics
- 3676 Solutions
@dazza72 Please see this: https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988
You must call O2 within 24 hours. If you are unable to call O2 using an O2 phone, you can call for free from any phone on 0800 032 1402. You should also inform the police.
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Hi @dazza72
Great advice from Bambino ~
I live in quite a large Market Town
went to make a report to our local Police Station only to find it had gone!
I sent a letter to the Headquarters. Writing is a pain but it does have
permanency keep hard-copies of everything if possible.
Best of Luck
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Good morning @dazza72 , and welcome to the forum 
I'm sorry to hear about your phone, but I hope the information above helped you understand what to do next! If you have any further questions, please let us know 
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
