Solved: Device Sync

Charlotte_25 · ‎19-08-2025

I tried to leave 02 phone contract previously but was told I couldn’t as my Apple Watch was synced to the phone contract. Again, the contract is due for renewal near to Christmas and I’d like to cancel it. I do Apple a ipad on contract with 02 and wondered if I could sync the watch contract to the iPad one so I can cancel the phone contract?

MI5 · ‎19-08-2025

@Charlotte_25

Not possible, sorry.

Pay off the watch then you can cancel the phone.

Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-08-2025

@Charlotte_25

Not possible, sorry.

Pay off the watch then you can cancel the phone.

Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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