Can't sign into MyPriority app on my O2 phone, on other devices or even desktop.

[Vickytoriah]

I keep getting the same error code when I try. I made sure to try every single way of logging in. The error code always shows after putting in my login details and verifying via phone number. 

Please help and fix the app or let me know why this is happening. It worked fine up to 6 months ago

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Guide: How to find help & contact O2