Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Did not receive my new phone upgrade as was not in the two times they tried.

My up grade phone under contract no: (REMOVED) has been returned to O2. According to DHL i was not in yet no card was left with a contact number for me to arrange collection. They had it from the 1st to the 11th August with just two attempts to deliv...

douglasdr by Level 1: Joiner
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Resolved! Disney6 Text

Received a text from "O2UK" saying the following and not sure if it's legit - anyone able to help? It seems like O2 used to do this but you had to text a different shortcode: Hello NAME, here's 6 months of a Disney+ Standard subscription on us, just ...

Sukhi98 by Level 1: Joiner
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£15 monthly top up account.

Hi there,Arrived in America today from UK and cannot connect to the T Mobile network. Does the £15 monthly top up account not include the USA. It says I have 51,000 ma's and am covered in 42 Countries. Data roaming is ON. Am I missing something? Than...

Multisave 20% discount

Hello I have two additional lines under my account/profile since 2023, which I pay for. These two additional lines have 20% multisave discount applied. My sister recently came back to O2 in mid July 2025 (having previously been an O2 customer a few y...

Mang0 by Level 1: Joiner
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DISNEY6 text not working

I received a text from O2 offering me 6 months of free Disney plus subscription. It asked me to text DISNEY6 to 60310, which I did but nothing happened. I waited 24 hours and tried again, this time I received a reply saying "Sorry something went wron...

BigA by Level 1: Joiner
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Resolved! Delivery

Does anyone know how a can change delivery day as it’s came today and I was not home

Resolved! Physical Address for O2 Telefonica Uk Ltd

Hi everyone, does anybody know if and where O2 has a head office in England or the UK? I have tried their swanky new office in Slough but apparently that is in the process of being demolished. Their PO Box address in Winchester (supposedly their offi...

Nininana by Level 1: Joiner
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£10 Ticketmaster Voucher Lost

Hello, The other week I won a £10 Ticketmaster voucher through O2’s Priorityapp on my android, via the Blue Mondays promotion. I was under the impression that I had several weeks to redeem the voucher, and tried to do so today, though I cannot find t...

Disconnection

I have a pay up front for life contract which O2 has disconnected and migrated my number to another company without my consent and in clear breach of Clause 3.2 of my contract.They can see i have a contract, but because they no longer do the contract...

Hedgehog by Level 1: Joiner
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Resolved! Traveling to Turkey

HiI’m traveling to Turkey and wondered what is the best option for data and keeping any roaming costs down. thanks.

Fiona15 by Level 1: Joiner
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