Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! Access

Hi I need what ever safety feature is in my phone turned off, I am unable to access some sites due to age restrictions or something.

Karleen by Level 1: Joiner
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**URGENT MATTER**UNFAIR DEFAULT**EFFECTING MORTGAGE OFFER

Hello, I trust this message finds you well. Yesterday, I had a conversation with a member of the payment management team regarding an issue of which I was previously unaware. In 2020, I entered into a contract which I duly fulfilled and terminated (a...

PV92 by Level 1: Joiner
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Resolved! Re. Telephone number (REMOVED)

Dear Sir/Madam, I keep getting a text message from :- 0330 001 1319 saying that this is a free call alert from you. It says I have missed a call. It then tells me to dial 901 press * then options 5 then 5 again. Is this call number from you? Thank yo...

ohioiom by Level 1: Joiner
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Delivery

Just wanted an update on when my new phone was being delivered as haven’t received any recent messages regarding delivery for today

Angie6 by Level 1: Joiner
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Resolved! 2 SIMS on same number/contract?

Hello, I've had a SIM with the same number for years, and I use it in an old Nokia dumbphone. I prefer to carry a dumbphone with me for day to day use, and am not interested in carrying a smartphone with me all the time. However, I'd like to use some...

Resolved! Bills

Anyone know what the script is with these clowns? Cancelled my contract last year, received debt collection letter in March this year because they “forgot to close my account” wavered some fees as a gesture of goodwill (total bill was £30, they took ...

Stressed1 by Level 1: Joiner
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Resolved! Disney Plus Premium for 7.99 / month ?

Hi Looking on Disney+ Discount Codes April 2024 - MoneySavingExpert it suggests you can get disney+ premium for £7.99 / month then get an additional £2 off your airtime bill. I go on my extras page but it says it's £10.99 not £7.99 ? Have the prices ...

Shutting Account down

I cancelled my contract in December 2023 as I left because of a better sim only deal and paid my last bill in January 2024 but I keep getting letters from yourself saying I owe you money from previous month. I would to shut my account down as I cance...

Spd91 by Level 1: Joiner
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Unbarring IMEI

Hi I have contacted o2 twice in the past week to unbar a phone we had that was stolen and then recovered. This process has been incredibly frustrating as when I initially called, they could not locate the IMEI number, despite us only ever having this...

ElaineJ by Level 1: Joiner
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