Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
Hi guys, I have a question. I ordered a new sim card to replace my very old one (PAYG) over the phone on Monday. And this afternoon I suddenly got completely disconnected, cut off - no internet, no network and can't receive any sms or calls either. N...
I ordered a phone on Sunday and still have had no contact from o2 even though they have taken money from my account. When I ordered delivery stated next day. I'm an existing customer.
I’ve had an incredibly frustrating morning trying to talk to your imbecilic chatbot. I have ordered a new phone, which was meant to be delivered next day, and my number has migrated to the new SIM. As such, I don’t have access to MyO2 and can’t call ...
Hello, So for the last couple of days I've been getting emails and texts from O2 saying "Just letting you know your NCBUYOUT**** (censored just in case) will expire on 11/09/2024." I have absolutely no idea what this voucher is for. I'm at the end of...
I have received texts and messages to say my voucher is to expire on 2/7/25. Does anyone know what this is? Thanks
I got voicemail switched off but instead of calls going to voicemail like before I got "it has not been possible to connect your call, please try later". Any ideas? Thanks in advance
After spending hours on hold to various departments, being transferred to various people including virgin media and being told my number doesn't exist I'm still without working broadband. Good to see the millions of pounds the country pays O2 gets re...
I’ve turned off auto‑renew for the Amazon Prime Extra in My O2, but it keeps switching itself back on. How can I remove the Amazon Prime Extra from my account permanently, so it won’t renew again?I have tried the Guide Adding and removing O2 extras -...
I was chatting to what I thought was someone working at O2 via app chat, wanted to cancel my Apple Watch tariff, until he or she asked for one time passcode? Is this normal security check or have I been scammed? I did change my password and security ...
I turned off my voicemail as it became overwhelming. I asked people email or text if I didn't answer. But people did leave voicemails and somehow left me messages on my voicemail, when I'd turned it off. They told me they'd left voicemails but I knew...
