on
11-09-2025
10:29
- last edited on
11-09-2025
17:10
by
DanielPA
on
11-09-2025
10:29
- last edited on
11-09-2025
17:10
by
DanielPA
I have had my mobile phone stolen it was a Galaxy S22 128GB number *********** pay monthly £21.93 contract what do I have to do.
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11-09-2025 17:26 - edited 11-09-2025 17:26
11-09-2025 17:26 - edited 11-09-2025 17:26
Hello @Julieharding57
Report it soonest to o2
Here is how to proceed
Guide: Lost or Stolen O2 Device? - How to Report it
on 12-09-2025 14:43
@Julieharding57 Report it, to O2 AND the Police, get the phone itself blacklisted so whoever half-inched it can't run up your phone Bill.
If you have insurance on your phone, it'll cost you a £30 excess but it's worth it to get a new phone in case you don't get your own one back.