Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Car Insurence

To see if I can pay for my car Insurance of my mums car

Resolved! phone numbers

can i please see the mobile numbers that have called me ??

Resolved! Order in store question

I'm not sure if there's a topic on this but is it possible to go into an O2 store and ask them to, if they don't they the phone in stock, to order in the phone without me paying for it like online?

Resolved! Free tablet when upgrading to s9+

So 5 weeks ago i got the s9+ with the netflix and tablet deal.5 weeks later i had to go into the store to get the netflix sorted. The girl who was chatting on whats app while "helping me" did get the netflix sorted than walked off saying thr tablet w...

Resolved! Ring time .. again

There have been threads on the subject of extending ring-out time before drop to voicemail, which I have followed to the letter (number?) with no success .. I have an Android Nokia on monthly payment which drops to voicemail after 10 seconds (listeni...

Resolved! No one at O2 can resolve my issue

I inadvertently input an incorrect mobile number when ordering accessory from O2 shop online. and now I wanted to change my details and it is doing a security check and sending a code to an number which I had put in incorredctly. No one at o2 seem to...

Resolved! Mobile number transfer

Hello I am a new customer transferring from TalkTalk keeping my number. I have set up an account and I have provided a PAC number etc. I received new sim 1st August and told it would activate 6pm next day. This hasn't happened. I would appreciate any...

Resolved! Strange call forwarding numbers NOT set by me

The following call forwarding numbers have been set, but not by me:- Forward When busy: +447802091906 Forward When unanswered: +447802091910 Does anyone have an explanation for this please?

Resolved! Unlocking iPhone 7

I just switched from O2 to EE. My contract with O2 was deactivates within 3 days. I put in the EE SIM card and it didn't work since the phone is locked. No-one told me that the iPhone needs to be unlocked. Called O2 Customer Service who explained tha...

Resolved! 4G/Wi-Fi calling on O2

Have new S9+ on O2 network, bought thru Carphone Warehouse, but phone does not have O2 firmware. Can I have firmware modified to enable 4G/Wi-Fi calling?

O2

Forum Posts