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Trouble checking out

Meraki22
Level 1: Joiner
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I am trying to upgrade my device and I have it in the shopping basket, but I only have an option to save basket and none to check out. 

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pgn
Level 74: Whizz kid
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Make sure that *just* the Upgrade is in your basket, @Meraki22 - if you want to buy additional items, like a case or earphones, make a second order, don't add it to the upgrade order.

 

If you are entering a Discount Code, sometimes the "Checkout" button gets greyed-out, perhaps better to call into an O2 Shop for the upgrade if possible?

 

Good luck getting your upgrade processed.

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MI5
Level 94: Supreme
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Are you signed in correctly?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
Level 94: Supreme
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Anonymous
Not applicable
Go in store to upgrade, it’s much easier & probably walk out the same day with your choice of phone
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