Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Receipt

Is it possible to get a copy of my receipt from the o2 shop dating back to 2014

Resolved! Unable to claim free huawei tablet. - help please

I am trying to claim my free Huawei tablet, but the link provided by the O2 shop is not recognized. Does anyone know how I go about claiming it pleasemany thanks in advance...

Resolved! Withheld number calls

I'm receiving calls from a private number every half hour. It's withheld. How can this be stopped?

Resolved! Proof of purchase

Trying to get a proof of purchase email from o2 for the cashback offer, they insist they've sent it three times now. I haven't recieced it

Resolved! O2 Rewards

02 REWARDS: You get a text and sign in, insert your mobile number and the put in the code that they have just sent texted to you (One minute ago). Congratulations you are then told the code it not valid and then you are locked out. Very Good Service!...

Resolved! Free tablet

How do I claim my free tablet included in my recent order?

Resolved! Swapping iphones, but different sized SIM

Need to swap phones (stood on my old one). I'm moving from one hand me down iphone to another. The sim in the new iphone is an ee and smaller than my old iphone 4. The sim cards are different sizes, so I can't just swap them. I've managed to move ove...

Resolved! Cash back redemption

I recently upgraded my Samsung s8+ to the Samsung s9+. One of the insensitives for an upgrade was a cashback offer of £100. However after following the steps provided, I seemed to hit a wall. One of the requirements (of many) is having a document wit...

OTP

Hi I'm not receiving my OTP (one time pass code) which I get by text, when using my debit card to make payments. Bank says they've been sent and so does visa verification. They are blaming my network. And it has only happened since the 02 crash last ...

Resolved! O2 family boton.

Hi douse anyone know if the o2 family boton still works becaue I am trying to set it up and it won't work?

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