Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Quetion

Hi,could some one tell me what is premium informati don't ion services? I 've been charged £7.50, but i don't know what it's? How can i stop them pls.thanks for ur help

Rute by Level 1: Joiner
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Resolved! Scam

Just been scammed by Listen2books represented by Lasevia what should I do? Do I text STOP to 83463 or will it cost £1.50 they have already taken £4.50. I think I will have to change my provider

Nor57 by Level 1: Joiner
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Resolved! Saturday Delivery

So I order a phone on a Friday. I pay £6.99 for Saturday delivery. UK Mail/DHL tracking tells me delivery is delayed to Monday. FFS, need a refund. Online chat - "Oh, UK Mail doesn't do Saturday deliveries." So why the blazes did O2 take my money for...

TRace3141 by Level 1: Joiner
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Resolved! live chat

Does live chat ever open? I constantly see: Give us a momentWe're just checking to see if there's an available agent. How many moments should I wait? It's been like it all day today.

weejoe by Level 1: Joiner
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Free Huawei T3-8 Wi-Fi Tab

Last week I have tried to claim my free Huawei Tablet without success. On every occaison I try to claim the website says I need to upload my proof of purchase in the proper format, I have tried pdf and jpg and it still comes up with the same message....

Johnk68 by Level 1: Joiner
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Resolved! Payforit scam

Can anybody tell me where in o2 Terms & Conditions ' Payforit' is covered. I'm being scammed & am having trouble finding out when I authorised o2 to take money from my account without asking.

Resolved! Huawei t3 tablet redemption IMEI

The time has come to claim my free t3 tablet as I bought a p20 pro but the site will not accept the imei - o2 have confirmed it is the correct imei - any ideas

dp18 by Level 1: Joiner
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Surname change

I have been trying to change my surname but to no avail... I was given an email address from customer service for correspondencemanagement. And that was sent back... then i sent it to BUSINESSTOO@02 As stated on site ...now that's been sent back. Can...

Harlequins by Level 1: Joiner
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Live chat dead?

This last month on O2 has caused me major probs and I still after 3 days can't get live chat any ideas please guys