Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

Community_STS_PAC2.png Community_STS_1.png Community_STS_2.png
MI5 by Level 94: Supreme
  • 87988 Views
  • 147 replies
  • 25 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 8226 Views
  • 15 replies
  • 1 kudos

Resolved! O2 bank details

Hi, does anyone know if business customers can pay O2 invoices by bank transfer? We are struggling to find any bank details for them and have always paid by cheque.

Anonymous by Not applicable
  • 1196 Views
  • 1 replies
  • 0 kudos

Resolved! Boardband

Hi I'm particularly deaf ok so had problems with board and cos sky block me on my mobile and iPad cos it my first time it happened to me and couldn't get though with my private date on line so want to stop use sky but how can I get thought it but I'm...

Anonymous by Not applicable
  • 978 Views
  • 4 replies
  • 0 kudos

unidays airtime discount

I'm a student and recently bought a new phone on contract. I was told that if i had a unidays account that I would recieve a code that i could use to get a 20% discount on part of my bill. I've not been able to find any code like this and wondered if...

Anonymous by Not applicable
  • 2531 Views
  • 3 replies
  • 0 kudos

Add to current contract

Hi I have a monthly contract with 02 and i also have a contract with EE I am not happy with EE signal where I live, can I move my EE number as it is a work number over to 02 some how so that it runs along side my 02 phone, I pay £10 so the some kind ...

Anonymous by Not applicable
  • 654 Views
  • 1 replies
  • 0 kudos

Resolved! complaining

Why is it when you want to make a complaint to O2 the website links all take you around in circles and never to a point at whcih you can complain. This is clearly so the company can tell the ombudsman that they have very few complaints - The Ombudsma...

Anonymous by Not applicable
  • 906 Views
  • 2 replies
  • 0 kudos

Buying phone on O2 website

Every time I try to buy an Alcatel 20.45 phone at £5.99 I am blocked at the purchase point by a stupid "Your details are invalid" when they clearly are valid. Any comments?

Anonymous by Not applicable
  • 714 Views
  • 2 replies
  • 0 kudos

Resolved! O2 Accounts

My O2 account username is an email address that I do not use, and cannot be accessed as I have tried, however I want to change it to my current email address I am using but this email address has been registered to O2 from one of my previous phones I...

Anonymous by Not applicable
  • 740 Views
  • 1 replies
  • 0 kudos

O2 Business

Hello, I have 4 contracts with O2 personal and wish to transfer one to business. A) would this be possible b) would I still be able to use a loyalty 20% on the tariff? Thank you

Anonymous by Not applicable
  • 694 Views
  • 2 replies
  • 0 kudos

Connection Manager on Mac OSX - El Capitan ?

I have a broadband dongle. Recently upgraded my operating system to Mac OS EL Capitan (OSX 10.11.6). Dongle connectivity stopped.Downloaded a copy of MOBILE CONNECT - which has Connection Manager and looks as though it is intended for Huwaei type don...

Anonymous by Not applicable
  • 989 Views
  • 3 replies
  • 0 kudos

Mobile Phone Insurance

Hi I took out insurance on my phone on Friday 3rd and I want to now cancel it as I've added it to my home insurance Please advise? Have tried calling but wait is over 30 minutes!

Anonymous by Not applicable
  • 892 Views
  • 2 replies
  • 0 kudos