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I have had a spam attach to my O2 account called Premium Services 60133, and they have charged me 4

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Terry24
Level 1: Joiner
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on ‎05-06-2025 10:36

on ‎05-06-2025 10:36

How do i stop? They say click on their number but instead I reported to O2 but still charging?

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madasaf1sh
Level 79: Lord of the Boards
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on ‎05-06-2025 10:47

on ‎05-06-2025 10:47

@Terry24 

 

You will need to reach out the company involved if sending STOP to there number

 

The contact details are below

Service

Other non-Adult

Provider/Category

Clickshakers B.V.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 79: Lord of the Boards
  • 12880 Posts
  • 82 Topics
  • 3332 Solutions
Registered:

on ‎05-06-2025 10:47

on ‎05-06-2025 10:47

@Terry24 

 

You will need to reach out the company involved if sending STOP to there number

 

The contact details are below

Service

Other non-Adult

Provider/Category

Clickshakers B.V.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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jonsie
Level 94: Supreme
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on ‎05-06-2025 10:53

on ‎05-06-2025 10:53

this may also help

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

Call O2 and ask for a bar on charge to mobile and premium texts

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎05-06-2025 10:54

on ‎05-06-2025 10:54

@Terry24 

Community guide here Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

Help here for getting your money back

https://psconsumers.org.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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