Hi, I'm trying to unlock my HUAWEI E5770s mobile WiFi. I contacted O2 and they sent me an unlock code with details on how to unlock it. I've tried to get onto the device management page, which takes me to O2, however it won’t complete my user name, it misses off the end m from com.
I thought I’d ask on here before I have to phone the O2 mobile WiFi team.
Aha! The username you need is admin and the password is also admin. It's not your email address as it's asking you to log into the router.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Can you try with a different browser or reduce the zoom level of yours?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
In all honesty, I'm struggling to visualise the issue. Could you get a screenshot without showing any personal details?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
No problem. I'm sure we'll be able to figure it out for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
