Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Free tile

My free tile arrived and before any pairing the the tile will not play it’s initial start up, nor will it be recognised on the phone .I assume this is a faulty , so wild I be entitled to another , or could anyone offer any other advice.Thanks

Resolved! pac number

please can you help me find pac numbers for both my daughters phones

Resolved! 02 online help

why can i not speak with anyone online? i have been trying for weeks but always says that we are waiting to see if we have an available agent. does no one work on this department anymore?

Free Huawei tablet

Hi, I'm trying to claim my free Huawei tablet but I can't submit my form because some problem with server. It's giving me message : Please quote code AJ-220What should I do?

Resolved! Huawei redemption

Hi all wondering if you can help i claimed the media tab a few days ago but havnt recieved any sort of communication about this. Is that right or do i need to contact support

Live chat

Has anyone actually had a live chat , trying for two days now

Resolved! Payment

I was trying to buy a phone online but didint proceed with it i decided to go to the o2 store and buy it there. (I havet bought it yet) but i was still billed 80£ off of my accaunt for trying to buy it online.

Netflix offer

Hi, I upgraded my phone last week and received 6 months Netflix and a tablet. I have tried several times to redeem the Netflix offer and it just keeps telling me I'm not eligible! I've tried it on wi-fi and mobile data. Can anyone help? Thanks.

netflix offer number not eligible

Bought a sim card a week ago and it came with 6 months free Netflix but cannot get it to sign in says my number is not eligible any ideas

Netflix

I entered new number and verification code, thought I had then logged into Netflix account as it said I was eligible for 6 months offer, realised after I had put in the right email address for Netflix account but had put in an old password, when I we...

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