Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 47658 Views
  • 0 replies
  • 0 kudos

Resolved! Scam

Hi there I received a SMS this evening from 30090007 saying PayForIT Charge which is apparently a scam which is going to cost me £3.00 per week from my O2 account. How can I stop this apparently blocking the number does not work. Is anyone able to he...

Toots by Level 1: Joiner
  • 1873 Views
  • 2 replies
  • 0 kudos

Resolved! unsolicited paid texts/ theft

Hi, I got my bill and it shows that I have been changed for the unsolicited data/information sent to me, at the cost of £3.75. I did not request this and I treat this as a theft. Where can I report this? And most important - how can I protect myself ...

ela by Level 1: Joiner
  • 4228 Views
  • 14 replies
  • 0 kudos

Huawei Tablet Redemption Delivery

Hey there, just a question about who to contact. I think DHL Parcel / UKMail tried to deliver my Huawei tablet this week but unfortunately I was out at work. DHL Parcel also don't do Saturday deliveries, their local depot is an hours drive away and t...

o2 wifi calling

Hi...Just joined o2 for the promise of o2 wifi calling.Have set it all up (iphone8) and pretty sure it's done right, get the o2 WIFICall displayed top left of phone.problem is still getting bad voice quality/losing calls altogethercalled o2 help and ...

Ryko by Level 1: Joiner
  • 3487 Views
  • 8 replies
  • 0 kudos

6 month Netflix offer

Trying to register for the free 6 months of netflix and getting the error:The number isn't eligible for a free Netflix offer.Bit confused as I just signed up for an upgrade and that was part of the deal. I got a card to confirm it but no joy. Ideas?

TPW by Level 1: Joiner
  • 4201 Views
  • 24 replies
  • 0 kudos

High monthly bills MMS TEXTS

Help since today online chat cuts out cannot Resolve excess text charges how do I ensure o2 stop charging my account for MMS SMS texts is there a setting I’m missing any suggestions please this is first time asking for ideasthanks valeriechristina

Vcw56 by Level 1: Joiner
  • 783 Views
  • 2 replies
  • 0 kudos

Struggling to redeem 6 month netflix voucher.

o2 instructions to redeem 6 month Netflix subscription does not seem to work. Can you help please. We have tried it a couple of times this evening and we keep getting an error message on Netflix landing page saying "Something went wrong". Do you want...

Netflix1 by Level 1: Joiner
  • 3604 Views
  • 11 replies
  • 0 kudos

Resolved! Removing Spotify Payment from Phone Bill

Hi, Please help! I cancelled my Premium Sportify account back in March 2018, every month I receive a text saying I have been charged for premium. I have no account to unsubscribe from as i have a free account, i've done an account recovery and have n...

Bones by Level 1: Joiner
  • 3413 Views
  • 3 replies
  • 0 kudos

Resolved! Peak Time No Signal

I don’t get any signal at peak times in my house and it’s been going on for years. Recently you state you have fixed my local mast but still it’s the same but only at peak times. I am getting very annoyed with the 02 Network. I am getting sick of bei...

Bullet by Level 1: Joiner
  • 920 Views
  • 3 replies
  • 0 kudos