Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Is web chat unavailable?

I have been trying to start a webchat with o2 since Christmas but every time I log on, there is a banner saying, "Give us a momentWe're just checking to see if there's an available agent." Is web chat offline or am I missing something?

Resolved! Huawei Mate 20 pro free tablet redemption.No confirmation.

Hi all, I claimed my free Huawei tablet after waiting 30 days, but have had no confirmation that the offer went through ok.Should I have received an email?I applied 4 days ago.

Resolved! Moving home outstanding payment appears

Hi there. I have moved to my new address a year ago. And I have received a call from the Debt Collectors now regarding my debt to O2. I have checked my account and there are no debts outstanding or anything like this. Will you help me to resolve this...

Resolved! thieves

im abroad and i use a local phone but ive been chared 4.99 a day and i cannot stop it

Free tile

My free tile arrived and before any pairing the the tile will not play it’s initial start up, nor will it be recognised on the phone .I assume this is a faulty , so wild I be entitled to another , or could anyone offer any other advice.Thanks

Resolved! pac number

please can you help me find pac numbers for both my daughters phones

Resolved! 02 online help

why can i not speak with anyone online? i have been trying for weeks but always says that we are waiting to see if we have an available agent. does no one work on this department anymore?

Free Huawei tablet

Hi, I'm trying to claim my free Huawei tablet but I can't submit my form because some problem with server. It's giving me message : Please quote code AJ-220What should I do?

Resolved! Huawei redemption

Hi all wondering if you can help i claimed the media tab a few days ago but havnt recieved any sort of communication about this. Is that right or do i need to contact support

Live chat

Has anyone actually had a live chat , trying for two days now

O2

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