AKG Heaphones "Proof of purchase receipt"

[Mick_Finn]

Hi,

I know the promotional period for the free AKG headphones is due to start soon and I've just been checking how to claim these and it all makes sense except the "Proof of purchase receipt".

Does anyone know what document this is? I have recieved my PRE-CONTRACT CREDIT INFORMATION and a Fixed Sum Loan Agreement etc but I don't seem to have recieved any document that shows the item I ordered except the "thanks for your order" label that came with the phone when it was delivered.

Am I t overthinking this or is there a document I need to get?

[Cleoriff · Accepted solution]

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@Mick_Finn wrote:

Hi,

I know the promotional period for the free AKG headphones is due to start soon and I've just been checking how to claim these and it all makes sense except the "Proof of purchase receipt".

Does anyone know what document this is? I have recieved my PRE-CONTRACT CREDIT INFORMATION and a Fixed Sum Loan Agreement etc but I don't seem to have recieved any document that shows the item I ordered except the "thanks for your order" label that came with the phone when it was delivered.

Am I t overthinking this or is there a document I need to get?

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@Mick_Finn

Is the order showing in My O2? My O2

If so that should do if you print it off...

[EmilieT]

Hey @Mick_Finn, did you get a chance to check in MyO2 as @Cleoriff suggested? Did you find anything there?

[Mick_Finn]

Aye I did. 

I think I was just confused as they were asking for a scan of it so I just printed it off and scanned it in.

As suspected I was over thinkinh this one.

[Mick_Finn]

Many thanks @Cleoriff it was there  

[EmilieT]

@Mick_Finn Awesome, good to hear you're all sorted! You'll have to let us know how these headphones are later on, I've never tried them so very curious to hear more on how they are to use.