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reporting lost phone

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ChrisJJ
Level 1: Joiner
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on ‎08-02-2019 12:21

on ‎08-02-2019 12:21

I've lost my phone and would like you to block it and send me a new sim card

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MI5
Level 94: Supreme
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on ‎08-02-2019 12:25

on ‎08-02-2019 12:25

Hi @ChrisJJ please follow the help here https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

We can't block from here, sorry

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎08-02-2019 12:25

on ‎08-02-2019 12:25

Hi @ChrisJJ please follow the help here https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

We can't block from here, sorry

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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on ‎08-02-2019 12:26

on ‎08-02-2019 12:26

@ChrisJJ

This isnt customer services. Its a community forum. Follow the advice in this link

https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

Veritas Numquam Perit

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Bambino
Level 86: Prestigious
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on ‎08-02-2019 13:28

on ‎08-02-2019 13:28

@ChrisJJ If you have no phone to call with, you can use anyone's phone and call for free on 0800 032 1402.

I DO NOT WORK FOR O2



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EmilieT
Former Staff
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on ‎11-02-2019 09:54

on ‎11-02-2019 09:54

Good morning @ChrisJJ, and welcome to the forum Wave

 

I'm sorry to hear about your phone - there's a lot of very useful info above, please ket us know how you get on with this and if you need any further advice!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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