Solved: order

JavierPeralbo · ‎11-02-2019

hello,

I've ordered a phone online. I would like to know if my order is ready to collect.

My order number is ms-311625532

Glory1 · ‎11-02-2019

Hi @JavierPeralbo

This is not customer services but a customer forum.

You need to ring customer services

http://www.o2.co.uk/contactus to check on the status of your order.

Good luck and welcome to the forum

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb

View solution in original post

Glory1 · ‎11-02-2019

Hi @JavierPeralbo

This is not customer services but a customer forum.

You need to ring customer services

http://www.o2.co.uk/contactus to check on the status of your order.

Good luck and welcome to the forum

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb

MI5 · ‎11-02-2019

@JavierPeralbo Sorry but this isn't O2 and we have no access to accounts or orders. You would need to call customer services but once dispatched, you will receive an email with tracking details.

Then check here for how to track an order http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎11-02-2019

I assume you will receive a text or email notification when it’s ready

O2

order

amazon account still controlled by o2

Huawei

4g to 5g sim

Amazon Prime Extra

lost sim