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My SIM Card was unregistered.

B17Curtis
Level 1: Joiner
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Registered:
Hello, when I put my SIM card into my phone saying the SIM is unregistered. How would I go about trying to restore my SIM and it's number, thank you
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jonsie
Level 94: Supreme
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Registered:

Have you used the sim in the last 6 months?

If not you ill need to contact customer service to have it reactivated as long as it's not much over the 6 months

If this isn't the issue, we need a little more info such as P&G or contract, new sim or replacement sim.

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jonsie
Level 94: Supreme
  • 85248 Posts
  • 591 Topics
  • 4463 Solutions
Registered:

Have you used the sim in the last 6 months?

If not you ill need to contact customer service to have it reactivated as long as it's not much over the 6 months

If this isn't the issue, we need a little more info such as P&G or contract, new sim or replacement sim.

View solution in original post

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Bambino
Level 72: Oracle
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Registered:

@B17Curtis  You need to speak to customer service in the morning. https://www.o2.co.uk/contactus If you cannot call the numbers within the link, you can call for free from any phone on 0800 032 1402. Best time to call is 8-8.30 am.

I DO NOT WORK FOR O2



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Marjo
Former Staff
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Hi @B17Curtis , I hope everything's going well now with your SIM since you last posted. Don't hesitate to ask again if you need any additional help from the community though! slight_smile

 

Cheers for your help guys @jonsie@Bambinothumbsup

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