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Voicemail notifications

Jen4
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on ‎13-10-2018 09:46

on ‎13-10-2018 09:46

I no longer receive a notification when I have a voicemail
I found the call alert replacement annoying so I switched it off in the hope I would get voicemail notifications instead but now I have neither. I’ve tried 1760 & 1710
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MI5
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‎13-10-2018 09:59 - edited ‎13-10-2018 10:00

‎13-10-2018 09:59 - edited ‎13-10-2018 10:00

Dial 1750 and see if it helps. 

Generic voicemail help here too 

https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
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on ‎16-10-2018 11:31

on ‎16-10-2018 11:31

Hi @Jen4, did you get a chance to look at the advice above? Are you still experiencing issues wth your voicemail notifications?

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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Jen4
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on ‎16-10-2018 11:35

on ‎16-10-2018 11:35

I don’t want to switch my voicemail back on until I get notifications when I have received a message, so 1750 won’t help thanks
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MI5
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In response to Jen4
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on ‎16-10-2018 12:19

on ‎16-10-2018 12:19

You won't get any notification until voicemail is turned on so you've got no choice.
1750 is what you need to do.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Jen4
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on ‎18-10-2018 12:19

on ‎18-10-2018 12:19

Ok so turned on voicemail, still not getting notifications when someone leaves me a message. Gonna have to turn it off again
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