on 21-05-2025 18:53
Hi All
I submitted an order for a new monthly contract as a new customer. Within 24hrs I received both a text and email to say my credit was approved but I have not yet received anything further to say my order is being processed. How long does this normally take?
on 21-05-2025 19:12
Looks like you should contact the sales team they can help with that – message them on Social Media if yo can - on Facebook (https://o2uk.co/O2CFB) ,
X Twitter (https://o2uk.co/O2CTW) or
Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255, free from any phone or landline