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Credit Check Accpeted - No Order Processing Notification

Toots2
Level 1: Joiner
  • 1 Posts
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Registered:

Hi All

 

I submitted an order for a new monthly contract as a new customer. Within 24hrs I received both a text and email to say my credit was approved but I have not yet received anything further to say my order is being processed. How long does this normally take?

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Enlli
Level 70: Enigma
  • 9889 Posts
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Looks like you should contact the sales team they can help with that – message them on Social Media if yo can - on Facebook (https://o2uk.co/O2CFB) , 

X Twitter (https://o2uk.co/O2CTW) or 

 Instagram (https://o2uk.co/O2CIG)

 

Or you can call them on 0800 081 0255, free from any phone or landline

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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