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Ordering iTunes vouchers: invalid email address?

Jonk
Level 1: Joiner
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Registered:

Anyone ordered iTunes voucher recently?

Tried to order an iTunes voucher but keep getting an error (for all my email addresses): "Sorry, but that email doesn't seem to be valid email or there was an error". 

To test this, go to "http://www.o2vouchers.co.uk/", type in an email address and it will be rejected. Seems to me the web server is broken. Anyone had success?

 

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john28r62
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has there ever been a solution to this I am having the same problem no matter what email I use it says invalid
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MI5
Level 94: Supreme
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No solution at all.
Suspicion is that service has been withdrawn.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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@john28r62 wrote:
has there ever been a solution to this I am having the same problem no matter what email I use it says invalid

@john28r62

I answered your other post here https://community.o2.co.uk/t5/Other-Products-and-Services/Ordering-iTunes-vouchers-invalid-email-add...

Veritas Numquam Perit

Girl in a jacket
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Red3
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@EmilieT

 

Surely if someone was trying to fix this it would be working by now?

 

It's been over half a year since it was reported.

Is this a usual timeframe for o2 fixes?

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EmilieT
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Good morning @Red3, I've not had any update on this since I last posted so I've chased it up now and will share any information I get here slight_smile

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