Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Payforit scam

Can anybody tell me where in o2 Terms & Conditions ' Payforit' is covered. I'm being scammed & am having trouble finding out when I authorised o2 to take money from my account without asking.

Resolved! Huawei t3 tablet redemption IMEI

The time has come to claim my free t3 tablet as I bought a p20 pro but the site will not accept the imei - o2 have confirmed it is the correct imei - any ideas

dp18 by Level 1: Joiner
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Surname change

I have been trying to change my surname but to no avail... I was given an email address from customer service for correspondencemanagement. And that was sent back... then i sent it to BUSINESSTOO@02 As stated on site ...now that's been sent back. Can...

Harlequins by Level 1: Joiner
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  • 11 replies
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Live chat dead?

This last month on O2 has caused me major probs and I still after 3 days can't get live chat any ideas please guys

Resolved! chat

hianybody have any idea why chat is down and how long till it's up and runningcheers

jimro by Level 1: Joiner
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  • 3 replies
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Resolved! O2 Chat not working?!?

I have been trying for the last 24 hours to use the 02 chat function both on the PC and from the O2 app on my phone. All it says is please wait we are checking for an available agent. However, this never changes. When do you expect this function to b...

Koi72169 by Level 1: Joiner
  • 689 Views
  • 1 replies
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Resolved! Huawei tablet redemption

Hi, I bought a Huawei P20 Pro on 1st of December of 2018, I don’t know how I can redeem my free tablet, on the O2 store don’t help me to much, the time is running out and I see myself without it, thanks

Manuliver by Level 1: Joiner
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