Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Ordering iTunes vouchers: invalid email address?

Anyone ordered iTunes voucher recently?Tried to order an iTunes voucher but keep getting an error (for all my email addresses): "Sorry, but that email doesn't seem to be valid email or there was an error". To test this, go to "http://www.o2vouchers.c...

number

Good evening everyone here on the forumI wanted to know if it is possible to get a USA number to use in the UKso my family in the USA can call us without getting charged?If anyone can help then it would be great.Mnay thanks in advance.

Resolved! Premium rate

Been charged for a call not made? Premium rate call seemly 9s costing over£5. Can't seemed to find much out about this number 09023951816 or get through to o2 the 202 call just cuts off and the landline number yes but seemly o2 inundated with calls ?...

Resolved! Placed Order

Hello, I placed an order for the Iphone XS Max on Tuesday night, It said it was in stock and could be delievered next day. However I have had all the documents come through and the money taken out of my bank but no order confimation yet. Last time I ...

Resolved! o2 Wanting To Protect My Phone?

Just received a text from O2-UK saying:O2 Ref: Site No. RTo2L***. Your security code is (****)If your not in direct contact with O2, please call 202 now so we can protect your phone. Thanks Whats all that about? I'm on PAYG and have a antivirus insta...

Netflix 6 months free

Hi there, I'm recently took another contract out with 02. I got a iphone 7 plus in silver. When recieving the device, I got a free 6 months netflix subscription. I've just tried to claim my 6 months free, but it is saying I'm not eligable. Please can...

Resolved! Sim Unlock

Hello my iphone has a sim lock. I am in Australia and can not use a local sim card even though I am no longe on a tied contract wit o2. Please help!

Resolved! WiFi calling

How can I set Wi-fi calling as the default when outside the UK where roaming charges are excessive e.g. £2/minute to make & receive calls? My iPhone is enabled & set-up but I cannot see how to default to this service? The wifi calling symbol does app...

Resolved! Not receiving SMS text messages when 'Wi-Fi calling' enabled and operational

Handset: Samsung Galaxy S7 (edge). Does anyone know of a fix?

Resolved! text message from 88222

Hi Ive messaged stop to 88222 and it doesnt send can someone help me plz im only 14 and one of my friends did it and now i have to pay money for something i didnt do

O2

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