Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Netflix

I entered new number and verification code, thought I had then logged into Netflix account as it said I was eligible for 6 months offer, realised after I had put in the right email address for Netflix account but had put in an old password, when I we...

Netflix Offer and Verification Codes

Hello, I purchased a contract and transferred my phone number to my new phone the week before Christmas. With this new contract, I got a free Netflix Offer and I have had trouble redeeming this. I have been to the O2 shop about the issue, but they ke...

Resolved! Office 365

Can't get GREEN 12MONTH SUBSCRIPTION to start please help

Resolved! Huawei Tablet Redemption

Hi Everyone, I just wondered if anybody had the link to claim the free Hauwei tablet when you purchase the phone? I was given the card and when I logged on the first time, it said I had to wait 30 days to redeem it... I have waited 30 days and in tho...

Resolved! Live chat

Is live chat not working ?

Resolved! Name change

How do you change your name when you get married?

Resolved! O2 abroad

My phone is showing 4G with a local service provider in Canada. However the speed is equivalent to the old ‘dial up’ broadband. Friends are with Vodaphone and using the same local service provider and have expected 4G speed - why is my phone performa...

Resolved! No online chat

Why is there NEVER an online chat ?

Resolved! Live Chat down

Anyone know why the Live Chat has been down for 2 days? I can't reach anyone by phone and really need to get to an o2 agent. Thanks

Samsung Tab S4 keyboard book case

Hi sorry if I'm in the wrong boardI hope someone can help. I bought the keyboard case from O2 to go with the Samsung Tab S4.I've put it in the case and put it on the pins but nothing happens. I can manually put it into the dex desktop but the keyboar...

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