Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 68843 Views
  • 0 replies
  • 0 kudos

Tile

So ,I have now followed and carried out the action suggested in the existing thread .I have now been advised to return to the thread a click “acceptable solution” Why ? Would I do this when none of the advice has worked .This is becoming a bit of a j...

Tile by Level 1: Joiner
  • 1689 Views
  • 4 replies
  • 0 kudos

O2 ruining my credit report - please help

I had a phone contract with o2. I paid my last bill then cancelled my direct debit. They then tried to take a cancellation fee out my account 3 times which I didn’t know about. They did not notify me that I owed this money (£12) then I got a letter f...

Taylor by Level 1: Joiner
  • 4557 Views
  • 23 replies
  • 0 kudos

Resolved! Premier numbers

Hi, I wanted to send a text to heart radio but as it was a premier number the text didn't go through. I checked my phone settings and they were ok. So I'm not sure what happened or how to change it. Can someone please help? Thank you

Sms by Level 1: Joiner
  • 1497 Views
  • 3 replies
  • 0 kudos

Resolved! Quetion

Hi,could some one tell me what is premium informati don't ion services? I 've been charged £7.50, but i don't know what it's? How can i stop them pls.thanks for ur help

Rute by Level 1: Joiner
  • 2596 Views
  • 3 replies
  • 0 kudos

Resolved! Scam

Just been scammed by Listen2books represented by Lasevia what should I do? Do I text STOP to 83463 or will it cost £1.50 they have already taken £4.50. I think I will have to change my provider

Nor57 by Level 1: Joiner
  • 2508 Views
  • 5 replies
  • 0 kudos

Resolved! Saturday Delivery

So I order a phone on a Friday. I pay £6.99 for Saturday delivery. UK Mail/DHL tracking tells me delivery is delayed to Monday. FFS, need a refund. Online chat - "Oh, UK Mail doesn't do Saturday deliveries." So why the blazes did O2 take my money for...

TRace3141 by Level 1: Joiner
  • 4681 Views
  • 3 replies
  • 0 kudos

Resolved! live chat

Does live chat ever open? I constantly see: Give us a momentWe're just checking to see if there's an available agent. How many moments should I wait? It's been like it all day today.

weejoe by Level 1: Joiner
  • 3689 Views
  • 9 replies
  • 0 kudos

Free Huawei T3-8 Wi-Fi Tab

Last week I have tried to claim my free Huawei Tablet without success. On every occaison I try to claim the website says I need to upload my proof of purchase in the proper format, I have tried pdf and jpg and it still comes up with the same message....

Johnk68 by Level 1: Joiner
  • 3152 Views
  • 10 replies
  • 0 kudos

Resolved! Payforit scam

Can anybody tell me where in o2 Terms & Conditions ' Payforit' is covered. I'm being scammed & am having trouble finding out when I authorised o2 to take money from my account without asking.